3) For Damage of Goods (由于货物损坏而抱怨) Dear Sirs, Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked . We trust you can understand that we expect the compensation for our dam aged goods . Yours faithfully, 亲爱的先生们: 订单JT-8号 我方于7月3日从贵处订购的玻璃器皿已于今早货运公司送到。装有货物的160个纸箱完好无损。但当我们小心打开检查时,发现有10箱玻璃器皿严重破损。 相信贵处能理解我方要求对损坏货物进行赔偿。 4) For Incomformity(由于货物不符而抱怨 ) Dear Sirs , On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order . As I have several customers waiting , please arrange for the replacements at once. Faithfully yours, 亲爱的先生们: 三月十二日我订购了一千二百件四十二号男式衬衣。但不幸的是,今天我们收到了完全不同的货物――儿童服装。我们想贵方一定搞错了,儿童服装是另一份订单。 由于有几位客户在等货,故请贵方立即安排更换货物。